Privacy Policy

This Privacy Policy explains how Advanced Carpentry Services (“ACS”, “we”, “us”) collects, uses, and protects information when you use our website, request a quote, or access our client portal.

Information we collect

• Contact details: name, phone number, email address.
• Project details: address/city, scope notes, preferences, requested dates, and measurements you provide.
• Photos/files: images or documents you upload for estimating and project documentation.
• Basic technical data: browser type/device info and IP address (typically in server logs).

How we use information

• Provide estimates, proposals, invoices, and project updates.
• Schedule work and communicate about your project.
• Maintain job records and documentation (including before/after photos if you choose to share them).
• Improve reliability and security (error logs, abuse prevention, and monitoring).

Sharing

We do not sell your personal information. We may share information only as needed to run the business, such as with:

• Service providers (hosting, email delivery) strictly to operate our systems.
• Subcontractors or suppliers involved in your project (only relevant details).
• Legal or safety requirements if we must comply with law or protect rights.

Cookies

Our site may use essential cookies for core functionality (for example, keeping you logged in to the portal and protecting forms). We currently do not run third‑party advertising trackers. If we add analytics or marketing cookies in the future, we will update this policy.

Data retention

We keep information as long as needed for quoting, performing work, recordkeeping, and legal/tax requirements. You can request deletion of your portal account information, subject to records we must retain.

Security

We use reasonable safeguards (access controls, encryption where available, and monitoring). No method of transmission or storage is 100% secure, but we work to protect your information.

Your choices

• You can request access, correction, or deletion of your information by contacting us.
• You can ask us not to use your project photos for marketing.

Contact

If you have questions, contact: or call